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Managing Professional Service Firms by David Maister: A Comprehensive Guide
"David Maister’s seminal text, Managing Professional Service Firms, provides the definitive framework for running people-based businesses. Published by Free Press in 1993, the book translates decades of empirical research and industry consulting into timeless operational strategies for law firms, accounting practices, management consultancies, engineering agencies, and architecture studios. The Core Philosophy of Professional Service Management Unlike product-driven companies that rely on inventory, supply chains, and manufacturing plants, professional service firms (PSFs) deal exclusively in expertise, judgment, and relationships. David Maist..."
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